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To Subscribe to HariBol A2 Milk, simply follow the steps mentioned below

Step 1: Visit our website www.hari-bol.com

1.

Enter Contact Details
 

Click on ‘New Subscriber’ and fill-in all your contact and delivery address details.Note: Your registration number is very important for all future communication. Kindly ensure that you use your primary mobile number to avoid account duplication. One phone number can be used for one account only.

2.

Enter Milk Requirement
 

Select the subscription quantity and subscription days.

Milk Delivery Bag
We provide all our subscribers with a thermally insulated milk delivery bag, which should be used to receive milk every day. This bag maintains the temperature of milk for 2 – 3 Hrs and should be left at the door daily for receiving your milk deliveries. The cost of the bag is included in the registration charge.

Minimum Subscription
We strongly believe that the benefits of A2 milk can be truly experienced through its prolonged consumption. Hence, we have a minimum subscription period of 15 days.

*Due to logistics issues arising due to the COVID-19 pandemic, HariBol A2 milk is available in plastic packets of 1L.

3.

Pay
 

An amount is auto generated based on your requirements. You may now pay using more than 20 payment options. Some of the common payment options include NetBanking, Credit/Debit Card Payment, Wallet Payments, UPI payments, such as Google Pay, PhonePe, etc.

Prepaid Service
HariBol A2 Milk services operate through an automated platform, which includes user-friendly Mobile Apps (Android & iOS) and a very robust Wallet system. It is designed similar to all existing grocery/food delivery App. Customers are required to recharge their Wallets to a minimum level to ensure continued services at all times.

Step 2: Once you make your payment

1.

Confirmation Email
 

You will receive an email confirming the receipt of your payment immediately.

2.

Wallet Update & Verification Call
 

Within 48 Hrs of your payment, your wallet will be updated by our backend team and you will receive a call from our customer support team, verifying your delivery address and other details and preferences. During this call, you will also be informed on your milk start date.

3.

Introduction to Mobile App & WebApp

 

During the verification call, our team will also provide you with your login details to our Mobile App as well as our WebApp and a quick introduction to using the same.

4.

Delivery Start Date

 

Your milk deliveries will begin within 3 – 5 days of making your payment. On most instances, we begin deliveries within 3 days of receiving your payment. However, in some instances due to logistics capacity overflow, we may begin your deliveries with 5 days of receiving your payment.

Deliveries

1.

Delivery Timing
 

HariBol A2 milk is delivered between 4 AM and 7:30 AM every day.

2.

Milk Delivery Bag
 

We provide all our subscribers with a thermally insulated milk delivery bag, which should be used to receive milk every day. This bag maintains the temperature of milk for 2 – 3 Hrs and should be left at the door daily for receiving your milk deliveries, to avoid curdling of milk.

3.

Delivery Preference

 

Subscribers have the facility to choose their delivery preferences from the following –
a. Ring Door Bell
b. Drop at the Door
c. In-hand Delivery
d. Keep in bag

These preferences can be set through our Mobile App or our WebApp.

4.

Delivery Status

 

Every morning at the exact instance of delivery, subscribers are alerted about the delivered milk through a notification on the Mobile App.

Note: In case of any discrepancies in the mobile notification and actual deliveries, you may alert us within 24 hours on our Toll-Free Number 1800 121 111 008 or email us on connect@hari-bol.com. Post verification with our logistics team, we will refund your amount within 24 Hrs.

Storage & Use

1.

Storage Temperature
 

HariBol A2 Milk is best preserved at 12°C – 15°C.

2.

Use Before Date
 

HariBol A2 Milk should be consumed within 2 days of receiving your delivery.

3.

Maintain Longer Freshness

 

To preserve HariBol A2 Milk for a longer duration, milk received should be immediately boiled and refrigerated at 12°C – 15°C degrees Celsius.

Order Management

Our user-friendly Mobile App allows users to change their orders for one or more future dates.

1.

Changing through Mobile App
 

I. Login to your Mobile App
II. Go to the Calendar section on your dashboard
III. Select Date on which you wish to change your subscription
IV. Increase/Decrease your order using the plus/minus buttons

Note: The cut-off time for changing your order for the next day is 8 PM

2.

Calling Toll-Free Number
 

In instances when customers are unable to access our Mobile App, customers can call our Toll-Free number 1800 121 111 008 before 7 PM.

Recharge & Invoice

Prepaid Service
HariBol A2 Milk services operate through an automated platform, which includes user-friendly Mobile Apps (Android & iOS) and a very robust Wallet system. It is designed similar to all existing grocery/food delivery App. Customers are required to recharge their Wallets to a minimum level to ensure continued services at all times.

We advise subscribers to maintain at least 7 days-equivalent amount always in their wallet at all times. Our user-friendly Mobile App allows users to easily recharge your wallet in the following steps -
i. Login to your Mobile App
ii. Go to the Recharge section on your dashboard
iii. Enter the recharge amount
iv. You may now pay using more than 20 payment options. Some of the common payment options include NetBanking, Credit/Debit Card Payment, Wallet Payments, UPI payments, such as Google Pay, PhonePe, etc.
v. Check and confirm updated wallet amount on your dashboard

Invoice
Haribol sends monthly invoices to its subscribers by the 2nd of every month.

About HariBol A2 Milk

Breed
HariBol A2 Milk comes from the purest breeds of Gir cows. Read More about Gir - https://en.wikipedia.org/wiki/Gyr_cattle

Region
HariBol A2 Milk is sourced from the birthplace of Gir variety of desi cows – Saurashtra, Gujarat.

Pasteurization
HariBol A2 Milk is pasteurized at 72°C our Packaging facilities in Mumbai and Pune, before being dispatched to your doorstep. Read more https://www.idfa.org/pasteurization